Support

Need help with Meow by My Side? Email [email protected].

Include your app version, Android version, device model and a short description of the problem. Screenshots can help; remove private tasks, payment details and other sensitive information first. Never send passwords or full card details.

Restore Meow Pro

Use the Google account used for purchase, connect to the internet and select Restore purchases in the app's Settings. Check the subscription status in Google Play.

Manage or cancel a subscription

Open Google Play → Payments & subscriptions → Subscriptions. Uninstalling the app does not cancel a subscription. For billing and refund options, visit Google Play Help.

Ads do not appear

Ad availability depends on connectivity, consent, your subscription status and the advertising provider. Ads may be temporarily unavailable. Do not repeatedly refresh or click live ads to test them.

Back up or remove app data

Use Settings → Backup to export or import saved information. To remove local information, clear app storage in Android settings. Delete exported backup files separately. Contact us to request deletion of support correspondence.

Timer notifications

Enable notifications in the app and in Android settings. Battery and background restrictions can affect reminders or audio.